PRIVACY POLICY STATEMENT

SEWER THERMAL ENERGY NETWORK (STEN) is committed to protecting your privacy! 

This privacy statement explains data collection and use practices of www.sewerheat.org (website); it does not apply to offline products or services. By accessing the website, you are consenting to the information collection and use practices described in this privacy policy statement.

What are cookies, and how do you use them?

Cookies are used on this website to ensure the integrity of the registration process and to personalize the website. A cookie is a small text file placed on your hard disk to enable a site to recall your specific information on subsequent visits, saving you time and effort. While cookies are able to remember your information to provide you with this convenience, they cannot be used to run programs or disseminate viruses to your computer. This site uses cookies to deliver relevant content, ease site navigation or collect information for statistical use, such as how many visitors our site received. You have the ability to accept or decline cookies at any time, and you can erase cookies from your operating system as well. However, declining or erasing cookies may preclude you from fully experiencing all the features of this website. No information collected by cookies on this site will be shared with any outside parties.

What is personal information?

Personal information is any information that identifies you, or by which your identity could be deduced. The personal information we collect may include your name, title, company or organization name, work email, work phone, work or home address, information about your job function, information about your company and credit card information, if required, for the purchase of products or services.

Why are you collecting my personal information?

The information requested on this website is required to process your request for more information about our company, services and products. Access to this information will be restricted to STEN, administrators and vendors who are responsible for the marketing and administration of services. Your consent to the use of personal information to offer you products and services is optional, and if you wish to discontinue such use, email info@sewerheat.org.

How will you use my personal information?

The personal information collected on this website will be used to operate the site and to provide the service(s) or carry out the transaction(s) you have requested. In support of these uses, STEN may use personal information to provide you with more effective customer service and/or to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, we may send you information about other products and services.

How do I control the use of my personal information?

Except as otherwise described in this statement, personal information you provide on the website will not be shared outside of STEN employees, administrators or vendors who are responsible for the marketing and administration of services without your permission. As described below in the next section, you can access your personal information.

How do I access my personal information?

If you wish to access your personal information email info@sewerhet.org.

How does STEN protect the security of my personal information?

STEN is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities.

How can I provide comments on your privacy statement?

STEN welcomes your comments regarding this privacy statement. If you believe that STEN has not adhered to this privacy statement, please email info@sewerheat.org and we will use reasonable efforts to promptly determine and remedy the problem.

Opt-Out Option

To have your personal contact information removed from our databases, please email info@sewerheat.org.